SmallWeb Has Been Acquired By NexusBytes LLC
Hi friends at LES,
This is a copy of an email which has been and is being sent to customers of SmallWeb tonight.
Dear friend,
I’m Michael from SmallWeb. You might know me by name and may have talked with me through our support system or you may not know me at all. I started SmallWeb as a personal project two years ago now and it has grown so much farther than I could have imagined since then. What began as reselling limited plans to friends turned into a company with over half a dozen service locations and hundreds of customers.
I’m very proud of what I’ve created and now that we have been an active brand in the community for these years it is sadly time for me to step down and pass the torch on to somebody who won’t just maintain the brand, but improve it and grow it to levels that I unfortunately cannot do by myself.
As of 1st August 2021, SmallWeb will become a part of NexusBytes LLC and your service contracts will be managed by NexusBytes LLC going forward. If you’re a member of the low end (and even premium end) hosting community, you should already be familiar with NexusBytes so you’ll know that you’re in safe hands going forward and your experience is only going to get better from here.
Here are some important notes for you regarding this transfer to NexusBytes LLC:
- SmallWeb will now be managed by its own team, something I never had and always needed to take the brand to the next level.
- SmallWeb will remain a separate brand for NexusBytes. However, if you wish to have your account moved over to the NexusBytes client area then the team will be happy to help!
- The SmallWeb portal will remain the same and no immediate changes are required on your end. If you were subscribed via PayPal we advise you to re-create your subscription.
- Web-hosting services will be or have been converted to use the Enterprise version of the LiteSpeed web server instead of OpenLiteSpeed for a more premium experience and enhanced features.
- CloudLinux has been reactivated on all of our servers to provide additional features such as the PHP selector, management of Node.JS and Python applications and much more.
- Web hosting services now include the SitePad website builder completely free of charge!
- All existing reseller hosting customers are now eligible for a free Blesta license!
I want to thank everyone who followed me on this journey, gave advice, helped me or purchased a plan during my tenure and I want you to know that things are only going to go up from here.
While I have no plans on being a hosting provider again - I’ll still remain a part of the community so please do say hello if you see me about 😊
If you have any questions regarding this transition process please do get in touch and you’ll be taken care of.
Sincerely,
Michael
SmallWeb.net
It's been a wild ride and I appreciate every single one of you!
Don't worry, I'll still stick around at LowEndSpirit. You guys are some great friends.
Comments
Congrats to @MichaelCee and @seriesn!! 💛💛
MetalVPS
SmallNexus ftw!
https://clients.mrvm.net
Congrats to SmallWeb!!!. the clients was well served and will continue to be with NexusBytes
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Super! Congratulations
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Congrats @MichaelCee and @seriesn! I'm sure Smallweb customers are in good hands. Best of luck Michael on your future plans.
Congratulations @MichaelCee with @seriesn
Congrats @MichaelCee and @seriesn
Sultan Muda - Amazon Store
Congrats @MichaelCee & @seriesn! I have no doubt that the brand will be looked after
Links | Plexus | Satisfactory Server
Thank you for leaving us in """(((safe hands)))""". now our hosting account are gone! wahoooo! (while the invoice record are still exist)
Please see ticket #8903476, if you're planning to discontinue this Hosting Plan i hope you're willing to;
At minimum I need them to report upstream/to my client.
This is really pisses me off, I'm too dumb to keep one project at one place with lazy monthly backup, should've made a hourly mirror backup to my RamNode accounts.
Congratulations to @MichaelCee and @seriesn !
All the best in your future endeavours @MichaelCee
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
Hey Michael, congratulations on your big move. I understand the feeling when I sold my first venture few years ago. Maybe a great time for world tour? 😉
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Congratulations, @MichaelCee and @seriesn
After responding to that ticket, I really hope you can clarify and correct the false statements you've made here.
All the best.
MichaelCee
When the world gets back to.. "normal" I'll definitely have to do some travelling!
Thanks everyone for the love
MichaelCee
Thank you everyone for kind words! Here at Nexus Bytes we are super excited about all the upcoming changes and we are looking forward towards, not only living up to your
expectations, but to also exceed them.
To add a little twist to the whole thing, we have partnered with our beloved forum member and my trusted friend @jord to lead the SmallWeb brand. With his and my vision, we expect to elevate the SmallWeb brand
WHAT IS STAYING SAME:
changing anything related to your plan and services.
WHAT IS CHANGING:
Terms of Services, Service Level agreement, refund policy and
privacy policy will be updated to reflect local law and Nexus Bytes
LLC operational standard. This will be very similar to our current
policies, which can be found her:
https://my.nexusbytes.com/knowledgebase/2/Policies
[https://my.nexusbytes.com/knowledgebase/2/Policies]
SmallWeb will be managed by its own team.
Nexus Bytes team will work with Smallweb team to ensure faster
ticket response and resolution time, regardless of the time of the day
or day of the week.
SmallWeb will remain a separate brand for Nexus Bytes.
SmallWeb client area/billing portal will remain the same and no
immediate changes are required on your end. If you were subscribed via
PayPal or had Credit Cards on file, you may need to redo those.
Web Hosting services will be or have been converted to use the
Enterprise version of the LiteSpeed Web Server instead of
OpenLiteSpeed for a more premium experience with enhanced features. We
expect everything to be 100% running on LiteSpeed by the 6th of
August.
We have introduced CloudLinux on all of our servers, which not only
results in better overall security and resource utilization, but also
provides additional awesome features such as the PHP selector,
management of Node.JS and Python applications and much more.
Web Hosting services will now include the SitePad website builder
completely free of charge. We expect everything to be working as
anticipated by the 6th of August.
Self-restorable nightly backup will be available by the 6th of
August as well, with 3 days retention policy.
Limited Family perks
(https://my.nexusbytes.com/knowledgebase/38/Family-Perks---Because-family-matters.html
[https://my.nexusbytes.com/knowledgebase/38/Family-Perks---Because-family-matters.html])
will be introduced soon as well. Something that is unique to Nexus
Bytes Family members 🙂
We will be introducing additional services and revamping plans to
ensure optimal end user experience .
Melbourne will be migrated to our own infrastructure within the
upcoming weeks and we will be notifying those who will be impacted
🙂
Should you have any questions or concerns, please open a ticket and we
will be happy to answer.
I have been swamped with multiple things lately. However, I will respond to each individual tags and concerns shortly
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Wow! J & J, what a combo! Who doesn't like a surprise panda?
Congrats to all involved!
Head Janitor @ LES • About • Rules • Support • Donate
@seriesn Will pricing change?
Afaik things will stay the same for existing Clients?
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
Nice one, best of luck and positive thoughts for all involved
https://inceptionhosting.com
Please do not use the PM system here for Inception Hosting support issues.
Panda Power!
Amitz, a very stable genius (it's true!) and Grand Rectumfier of the official LESLOS® (LES League of Shitposters).
Certified braindead since 1974 and still perfectly happy.
Existing contracts remains same. We will most likely won’t allow new orders for $1/month without a longer term cause ya know, fees.
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Indeed sir 😉
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It's only natural.
https://en.wikipedia.org/wiki/Capital_accumulation#:~:text=According to Marx, capital has,the hands of richest capitalists.&text=It always ends in the,their conquerors, partly vanish."
Detailed info about providers whose services I've used:
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@MichaelCee is settling down, he’s lit some candles, Xvideos is still loading (it’s Wales), he’s about to rip the head off but one of his servers is showing as down. He pushes the lotion to one side and checks his chat logs, he’s sure he sorted this with @seriesn earlier but no the server has been wiped, there’s no chance finishing now there’s too much to do. And yet @MichaelCee takes the blame?!
The rant on LET was much more clear and self explanatory
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@seriesn has already ‘won’ - good on them. But @MichaelCee deserves to be mostly cleared of blame despite taking it on the chin themselves.
Still better than 100% copy-paste cross-posting.
I will copy paste my response simply because there’s nothing else I can add.
If you are looking for drama, this ain’t it boss.
We extended the service for an extended period without any financial gain to help out our family members business.
Only mistake I made was not setting a calendar reminder to extend the service for a broader period. So once the extension expired, automation did, what automation is best known for.
It wasn’t me going, oopsie, what does this button do moment.
Also, I/we don’t provide live support. But that doesn’t mean when someone reaches out, who you have known for a while, I just push them to open a ticket. I help out whenever I can.
So yes, that’s on me and @MichaelCee all together.
Do you not remember, how I at my own will, came out in that outage thread and accepted partial fault?
Thanks for the concern though.
Nexus Bytes Ryzen Powered NVMe VPS | NYC|Miami|LA|London|Netherlands| Singapore|Tokyo
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Why should I not take blame? Up until 1st August, the buck stopped with me. Event occurred on July 25th.
@seriesn stated they didn't create a reminder - but I was also responsible for reminding him, confirming changes and looking out for my then customers, to avoid this. I failed. That's that in my eyes.
P.S Make judgements on @seriesn based on what you see on forums, fair enough, but I will 100% say that behind the scenes he's done absolutely everything he can in his power to help in all regards.
MichaelCee