Tetahost - offline 30+ hours [deadpool official - charge back time]

SystemSystem Administrator
edited August 2020 in General
This discussion was created from comments split from: The Cest Pit - Q3 2020.
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Comments

  • vyasvyas OGRetired
    edited August 2020

    Hope all okay with @tetahost
    Sites including https://tetahost.com/
    Offline for ~ 30 hours

  • InceptionHostingInceptionHosting Hosting ProviderOG

    Split from the cest pit as it is important everyone has visibility, those with services please comment as to the status.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • Recently bought a jearly vm from them (might’ve been a bit reckless in hindsight) and that’s still working.

    Pricing has never been questionably low with Tetahost, so this kinda surprises me. Especially because both their servers at OVH and Hetzner seem down?

  • InceptionHostingInceptionHosting Hosting ProviderOG

    @debaser said:
    Recently bought a jearly vm from them (might’ve been a bit reckless in hindsight) and that’s still working.

    Pricing has never been questionably low with Tetahost, so this kinda surprises me. Especially because both their servers at OVH and Hetzner seem down?

    Ok maybe it is just their own website, client area up/down?

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • debaserdebaser OG
    edited August 2020

    @AnthonySmith said:

    @debaser said:
    Recently bought a jearly vm from them (might’ve been a bit reckless in hindsight) and that’s still working.

    Pricing has never been questionably low with Tetahost, so this kinda surprises me. Especially because both their servers at OVH and Hetzner seem down?

    Ok maybe it is just their own website, client area up/down?

    From the discussion on the other side site I understand that their shared hosting services are down altogether.

    Their own website resolves to 127.0.0.1. Might as well be a dns-error, because they recently changed their dns servers.

    I had some problems with my VM at Tetahost and contacted them a few times last week. Adrian's solved this pretty well, considering he had to contact Virtualizor.

  • vyasvyas OGRetired
    edited August 2020

    My account is the shared hosting on 'free' account they had offered earlier in the year, so no financial harm.
    But services are indeed down.

    @debaser just checked the other green forum. Some discussion around the topic is indeed taking place.

  • InceptionHostingInceptionHosting Hosting ProviderOG

    Is the billing area up or down though?

    usually a big sign as if it is down they can't even fully process payments, no host has that down for 30 hours if they plan to come back up.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • @AnthonySmith said:
    Is the billing area up or down though?

    Down:

    ~$ host client.tetahost.com
    Host client.tetahost.com not found: 3(NXDOMAIN)
    
    ;; ANSWER SECTION:
    tetahost.com.           3600    IN      A       127.0.0.1
    
    ;; Query time: 46 msec
    ;; SERVER: 9.9.9.9#53(9.9.9.9)
    ;; WHEN: Mon Aug 17 11:04:01 CEST 2020
    ;; MSG SIZE  rcvd: 57
    
  • This doesn't look good :(

  • InceptionHostingInceptionHosting Hosting ProviderOG

    I will be removing the host tag then

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • InceptionHostingInceptionHosting Hosting ProviderOG

    tag removed, Some of the validation info incase any low end detectives want to get to work:

    Company name: Tetahost SRL
    Billing portal: https://client.tetahost.com/
    Public WHOIS: https://who.is/whois/tetahost.com
    For public incorporation info you can check on https://www.mfinante.gov.ro/infocodfiscal.html (just enter our fiscal code and you will obtain data about us) our company code is 41130644

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • edited August 2020

    I still have not yet claim free 1 year DA hosting coupon with them..

    A simple uptime dashboard using UptimeRobot API https://upy.duo.ovh
    Currently using VPS from BuyVM, GreenCloudVPS, Gullo's, Hetzner, HostHatch, InceptionHosting, LetBox, MaxKVM, MrVM, VirMach.

  • iirc CloudNS returns 127.0.0.1 when there's a late payment (that happened with MXroute)

  • @sanvit said:
    iirc CloudNS returns 127.0.0.1 when there's a late payment (that happened with MXroute)

    They seem to use GleSYS, but from a cached whois I noticed that they used Hetzner dns until 2 days ago. So there may have been some payment problems with Hetzner.

    What strikes me is that they've incorporated exactly 1 year and 3 months ago.

  • InceptionHostingInceptionHosting Hosting ProviderOG

    Off-topic, but this is the first example of a topic split from the cest pit since the discussion on making some changes.

    I Decided to make it obvious who the Op was but use the system account as the OP on the new post so they don't get bombarded with notifications.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • debaserdebaser OG
    edited August 2020

    Managed to find the IP-address for the client area (WHMCS): connection timed out.

    Virtualizor management also down. VPS still up though. Will probably stay up until 4 September.

    Thanked by (1)Bogddan
  • omg. those data. rip

  • @jeorlie said:
    omg. those data. rip

    I didn't really lose any data. Took the gamble for some db testing on an NVMe vps. The NVMe had limited IOPS and Tetahost needed som time to solve this - it only was solved Friday. And that's a bit strange to be fair. If they were planning to deadpool, they could've just refunded me and get it over with.

  • I am just saddened by the manner of the exit. There is no shame if the business is not sustainable. Just make sure customers are well taken care of instead of disappearing like that.

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  • @poisson said:
    I am just saddened by the manner of the exit. There is no shame if the business is not sustainable. Just make sure customers are well taken care of instead of disappearing like that.

    It's the easiest way out. Although the address is public, nobody here will fly to Romania to get back our money in person.

    Even though pricing wasn't really unsustainable (as everything ran on OVH/Hetzner you can easily conclude that) maybe there was just no customer base to pay the bills.

  • @debaser said:

    @poisson said:
    I am just saddened by the manner of the exit. There is no shame if the business is not sustainable. Just make sure customers are well taken care of instead of disappearing like that.

    It's the easiest way out. Although the address is public, nobody here will fly to Romania to get back our money in person.

    Even though pricing wasn't really unsustainable (as everything ran on OVH/Hetzner you can easily conclude that) maybe there was just no customer base to pay the bills.

    We could send @cociu if you ask him nicely.

  • AbdullahAbdullah Hosting ProviderOG

    @cociu will go :lol:

    Thanked by (1)bdl
  • ehabehab Content Writer
    edited August 2020

    don't unleash @cociu yet.

    @Neoon is very good at hitting the balls.

    Thanked by (1)bdl
  • cybertechcybertech OGBenchmark King

    That's crap.

    I bench YABS 24/7/365 unless it's a leap year.

  • @ehab said:
    don't unleash @cociu yet.

    To late.

    Thanked by (1)pepa65
  • edited August 2020

    Do not allowed to post vultur offers without a provider tag.

    Edited by mod.

  • edited August 2020

    @RemaxHost said:
    Use

    Wutttt?.?

    Thanked by (1)bdl

    A simple uptime dashboard using UptimeRobot API https://upy.duo.ovh
    Currently using VPS from BuyVM, GreenCloudVPS, Gullo's, Hetzner, HostHatch, InceptionHosting, LetBox, MaxKVM, MrVM, VirMach.

  • I really dont want to know what this guy has been doing to his dns services.

    Thanked by (3)bdl vimalware pepa65
  • cybertechcybertech OGBenchmark King
    edited August 2020

    wtf happened so disappointing literally summerhost

    I bench YABS 24/7/365 unless it's a leap year.

  • @cybertech said:
    wtf happened so disappointing literally summerhost

    I would've thought so too. But they've been registered since 2019 and the Romanian counterpart Reohost (which was up until recently) has been providing services for years. So I wouldn't call it a real Summerhost.

    Thanked by (1)vimalware
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