Dear Customer,

We have issued several communications recently regarding repricing. We covered this topic on our blog in August and September, and we also sent out emails on the topic last month.

Since 06 October 2022, the price of new Additional IP subscriptions (additional IPv4, geolocated and failover) is $2.20 per month per IP (ex. GST), with no commitment or setup fees.

To follow the price of the new subscriptions, we will gradually integrate this new pricing for Additional IPs that have been subscribed to before this date:

From 01 December 2022, existing subscriptions will be charged at $0.80 per month per IP (ex. GST).
From 01 April 2023, existing subscriptions will be charged at $1.50 per month per IP (ex. GST).
From 01 September 2023, existing subscriptions will be charged at $2.20 per month per IP (ex. GST).

In parallel with this pricing adjustment, we have updated the Terms and Conditions of our Additional IP service. These Terms and Conditions are effective from 06 October 2022 for new subscriptions, and from 01 December 2022 for existing subscriptions. You can access the updated version of the Special Conditions on our dedicated page.

Price adjustment: For any Additional IP service subscription, any new IPv4 address will be delivered on a monthly basis, with no commitment or setup fee.

IP blacklist and reputation: When releasing an Additional IP, if it is found to be blacklisted (RBL), we may charge a cancellation fee to cover the decommissioning costs.

Additional IP not assigned: We can retrieve unused Additional IPs (not assigned to a service) after the user has been informed.

Clarification of transfer rules: An Additional IP attributed to an OVHcloud (compatible) service can only be re-attached to another service located on the same campus.

Please read these Terms and Conditions in full. To accept the modifications, no action is required on your part. However, if you would like to decline them and cancel your service, go to the OVHcloud Control Panel, select the “Network” section, then “Public IP addresses”, or use the OVHcloud dedicated APIs.

If you have any questions or need further support after reading the documentation, please contact your account manager or customer support.

Thank you for choosing OVHcloud.

Hello,

Like many businesses, over the last year we have seen increasing operational costs, and in order to maintain the level of service we are committed to provide, it has become necessary to modestly increase the pricing for some of our products. We did not come to this decision lightly; however, in order for us to continue investing in our infrastructure to make necessary improvements to service reliability, and implement new features for our cloud platform, these increases are necessary. Starting October 1, 2022, the pricing for IP addresses will be increased to $5/mo.

We appreciate your understanding while we continue to invest in our products and services to provide the most reliable, low-cost VPS solutions available.

Regards,

RamNode