VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
-
Handing out some more 2G's to the people I recognize from my messages. It'll basically be how I filter out these as I go since I probably definitely got way more messages than the original time frame nor does it really matter, I'm not about to sink …
-
(Quote) I should hire someone to run a VirMach twitch channel and pretend to be me playing games 18 hours a day while a blurry feed of ignored tickets and chats is in the background.
-
(Quote) Yeah, I'm in favor as well, hence why we were planning on doing it early and didn't get to it so we didn't post it. I guess it's time for an update though. * Requested delegation for rDNS around two weeks ago, no reply yet. * BF emails/remi…
-
(Quote) Not sure where you're hearing these things.
-
(Quote) It's been real bad on my end, basically November 1st until now is a blur and hard to believe it's been 3 weeks. (Quote) Our CDN setup got changed to where we were trying to use both CF and another CDN except they both prefer running in a wa…
-
We already have like 5 certificates, I swapped two out with each other in a weird way, long story, to get our CDN functioning more quickly, and it brought the deadline up to November 20th. I already have my friends roasting me in private so I figure…
-
(Quote) This is a good indicator on how behind I am currently, it was on the high priority list maybe two weeks ago and I didn't even realize it's already the 19th.
-
(Quote) Dedicated server issue would've been resolved yesterday if you had a ticket that mentioned a dedicated server in the title or description. I think previous issue was that it didn't and it got overlooked, and I remember looking over this and …
-
(Quote) The thread was mainly for the offer, so if they happened to also purchase this LES offer, then I've definitely updated the recurring price for some people. After people moved over from OGF to here obviously people mention their ticket ID for…
-
Maybe it's my brain but it's basically fully unable to immediately tell this says "/MO" (Image) /\/\/\0
-
(Quote) I forgot our annual prices have been so cheap that not adding /MO might confuse some people. I just didn't like how /MO looked. Okay I'll add it in.
-
(Quote) Yeah what you did is fine, I was just explaining why the second one was closed without a response. Not saying we should have closed it, just why it occurred.
-
(Quote) Very important question, did you only click once/go through the payment process once? I need to know if this is related to error page showing up after payment and then people getting confused and paying it a second time, or seeing error and …
-
(Quote) You made a suspension appeal, closed it, and made another one. Unfortunately you're not exactly in a group of great people, so this means everyone is spamming multiple appeals after they already get answered, which means I looked at it and s…
-
(Quote) Yeah I saw that one, I think he also opened a ticket about it as well as an LET thread where everyone enjoyed it as an opportunity to attack us per usual, but there was no indication of it in any way being caused by a system fault on our end…
-
(Quote) I need someone to include all the details in one message if they want me to look at it seriously. Otherwise we're aware and gathering the details already. So far I've only come across tickets that sound more like this post (and maybe you did…
-
(Quote) Sure, let's address that. I already did speak with our developer and we're changing some things as he basically was rushed to push out the first version of it so we could at least have a button/option in place versus nothing. I disabled it f…
-
(Quote) Like 9,999 times out of 10,000 any time there's bandwidth overage and someone is confused by it, they're compromised or running something they didn't know was using it. As in, I don't think there's ever been a single case of someone hitting…
-
(Quote) This is very helpful, I haven't had time to look into it and I'm reviewing communication with our developer. I can't think of anything we may have recently changed that would be causing this outside of maybe a hook (but it wouldn't be specif…
-
Apologies in advance for not sending the email you're about to receive sooner (for Phoenix.) I didn't have a confirmation on the exact date and time until Tuesday and was going to send out the email Wednesday morning but everything has not been goin…
-
(Quote) It's pretty funny, right now two of our four providers, and not necessarily using WHMCS, have a similar problem. I've brought it up to them and they haven't fixed it for months, so it might maybe be a weird PayPal API being PayPal API issue …
-
(Quote) He's definitely not speaking of anything presented BEFORE the change, it comes after the request, as in the system says something along the lines of "sorry, it didn't work, here's an auto refund to credit." And also it should ask t…
-
(Quote) A lot of things like that are recently broken on and off, I'm still going through and replicating them so I'll add this to the audit so we can fix it. I've already been looking into it and tickets that roll in but seems fairly recent.
-
(Quote) We're deciding of an efficient way to handle these at this point, either refund or activate in another location. Problem is if we refund, a lot of people would have wanted to be activated in another location, and if we activate in another lo…
-
(Quote) I think I've seen it somewhere... oh, Elon, is that you!? It's funny you bring up Elon because I agree with you but I don't think it's a negative nor is it really a rule. You can do it both ways, just right now they're being merged and late…
-
(Quote) A lot of this has been happening, I'm going to be sending out an email soon to remind people to renew early, as well as a few other things. I've been holding it off so I can include other relevant information as I don't like sending out a bu…
-
(Quote) Right now, not always, but right now, even if you have 30 services it's still best to have one ticket because how we're handling it (again, right now, not always) is addressing all of them at once per person. And you can always close the old…
-
(Quote) Looks fine from my end on this one.
-
rDNS: We requested delegation. We've set up the DNS on our end, but still need to "enable" them after testing, which comes after delegation. No response back yet on delegation.
-
(Quote) Okay.
-
(Quote) He was not selectively pooped on. And I can confirm he's definitely marked as high priority/good affiliate on our end. Has nothing to do with that. Just part of this year's fiascos.
-
(Quote) I completely missed your DM here (LES), it wasn't purposefully ignored. Also you shouldn't feel the need to not discuss such things publicly. I understand that as an affiliate you obviously need to "promote" products and not the op…
-
(Quote) It's already set up I just need to click a lot of buttons. I can't wait until we do it all manually or semi-manually and then SVM finally releases the next version with API.
-
(Quote) Oh hey I'd love for you to test it actually, I remember your name.
-
(Quote) Yeah then half the customers use it while a node is having issues and it cause it to break further, then they post "it has been down for weeks" instead of a day. (Quote) I was just about to ask about Cloudflare. (Quote) It never …
-
(Quote) I mean if it returns to normal it just means we get 5 Euro instead of 5 USD and it'd be worth like 5-6 USD so we technically benefit. If it goes down further then yeah it means we get like 4 USD for every 5 Euro and I'm okay with that too. +…
-
We need around 200 people from APAC region, so China, Australia, Japan, Singapore, and so on. To test out Japan/Singapore/Hong Kong for our 2nd DC partner there any compare it to existing Tokyo. So basically minimum requirements are you have a serv…
-
(Quote) That'd be an interesting day for a sale, and it's a Friday too.
-
(Quote) It's interesting seeing the huge difference in quality & time it takes from location to location or even based on the specific tech working on it. Funny enough it seems like the "middle" ground ones always end up being the mos…
-
In other news HV wasn't able to get UPS to pick up the package for the overnight. I scheduled a pickup/paid for it and told them to make sure to keep us updated or like look out for them, and then a day of radio silence, told them to check again, th…