VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
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(Quote) Oh did he not mention FFME004? I literally immediately assumed it was over FFME004. I don't actually know why, I thought he said it in his first post or maybe he said something that just made it click immediately for me. That's why in my hea…
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(Quote) It's always a fine line. I'm not even claiming that I'm correct in this case, it just really seems like it and there's luckily no harm in making that assumption here since I don't have any obligation to provide extended priority support here.
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Oh by the way have you guys checked out @FAT32's slider thingy here? https://virmach.com/special-offers/ I still can't get over how he did this so quickly and it actually looks nice meanwhile we'd probably spend way too long on it, and probably act…
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So actually, and sorry for being lazy and not just clicking edit above, it's very possible he's one of the people that has done that for FFME004 and basically had his ticket closed and got upset I didn't get into a keyboard warrior battle with him a…
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The thing you guys don't see, perhaps, which I should mention is that similar things happen in tickets if a node faces an outage for a second or third time within like 6 months.
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(Quote) Don't feed the trolls. You're very close to being on my level of thinking, whether that's good or not, on that specific scenario at least, so the next part to that is since it's most likely what you stated earlier in your post, it's best to …
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(Quote) I have a little bit of experience dealing with these situations so while I did read over them my brain just chucked it out. Once everyone else got involved I figured I should go back and respond to some portions, but my original thought on i…
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Let's see I think the last time I watched a movie or a TV show was in March. Some random new LES account: wow VirMach I can't believe you watched a movie for 2 hours in March when I needed you most, ticket #493040 my VPS has been down for 7 months …
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(Quote) Scurries away
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But again I want to make it very clear: every hour I spend here, it's an hour I would spend not working more directly at VirMach. There are times where I'm not here for days, and I haven't spent time with friends or family for multiple months. So if…
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(Quote) If it was closed without a reply (and not a reply by a bot, which we already made clear was an auto reply in the reply) then it means either the issue is already resolved, or we're already aware and it's being fixed in the background, or tha…
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(Quote) I want to chime in here and say @drizbo is the type of feedback/comment I find to be completely fine. Not that I make the rules but there's a clear difference between presenting something versus just spamming the same thing over and over and…
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(Quote) So couple = 2, if it's more that's fine so at least 2. 20% downtime over 3 months = 18~ day of downtime, on two or more services. That's at least 36 total days of credit, I'll even triple it for you so 108 days but it has to be 2+ servers a…
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(Quote) Well, definitely don't buy any deals this Black Friday. (Quote) 1) That's not even our official status page yet and doesn't include everything. 2) It's not a downtime monitor, it's a server status page right now to just check the usage lev…
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(Quote) Yeah I spoke with them, they decided to make some changes to improve overheating. I did still check logs and it looks like servers across the board at same time(s) experienced heat events so I assume it has somewhat to do with the facility b…
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(Quote) I don't sleep very much usually. 33% AUP is same as long time ago, most people are OK, that's minimum amount before we do anything at all and usually we only enforce at 90-100% with Ryzen since processing power is high and nodes have low CP…
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(Quote) Updating network issue, they're not notifying us of what they're doing but I assume they are going to be poking around everywhere if that's the case.
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(Quote) You've solved the energy crisis. All they need to do is mine crypto!
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(Quote) Yeah we got ambient temperatures and spoke with them already. He got a little upset I was kind of shocked at the high temperatures and re-iterated it was within the cabinet so it's normal. I could be wrong there, maybe it does get hot but I'…
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(Quote) That load spike will always happen after a reboot. It's all the VMs and operating systems starting up.
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FFME006 randomly spun out of control in terms of temperature over a small spike. Originally when looking at the graph it looked straight up and crash but zooming in, completely different story. I don't know what's going on there or what laws they ha…
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(Quote) There's probably a hundred like you, then a few dozen around 100-500GB and a few that are 2-20TB. Each node might vary between 3TB and 50TB usually, and storage servers 80-200TB. I'm making most of this up as I go and not referencing anythi…
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(Quote) Not his fault, I know it's rare when someone comes with a sentence like that but it was a series of unfortunate events and it was actually related to that so it was actually helpful in this case. But the other 999 cases that come up like th…
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(Quote) Most people have expanded disk already by now and there's not many of those left so it's definitely something I've brought up to our developer and it's being worked on although it's not high priority. If you're running out of disk and we owe…
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(Quote) I've refunded you. Feel free to place a new order if you desire.
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And anyone who was around who helped with this, if you do make an order, basically order around half the bandwidth you actually need and contact me to double it and it should be around the same price we discussed. I'll ignore anyone who wasn't here…
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@FAT32 feel free to be the first person to use it as well, and I'll refund you and change price to $0 recurring for helping out. It's probably worth less than us actually getting someone else to do this but its the least we can do.
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(Quote) @FAT32 and if I may request, since BW pricing is forced to be higher if it can go in 0.25TB increment instead with 0.25TB = 256 256 = 256GB = $2.56 --> $1.28 after 50% off.
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(Quote) Let me know if you'd like to provide any critical details.
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(Quote) I private messaged you.
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(Quote) The most I was even considering for this idea (passed in my head maybe 8 hours ago) is splitting it into two, one low-end and one high-end to get it closer but I'd rather just have bad prices.
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(Quote) Will it be less work if I just give you the sample link with the config ID and where the number would get inserted, or if you added functionality to modify? And yeah javascript would work.
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(Quote) Looks awesome, thanks. What's it coded in? (edit) all I can think of is that one ticket depending on how WHMCS ends up rounding, "website said $23.13 but I was charged $23.14" also I'm kidding this isn't an actual concern
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(Quote) Oh not sure if you missed it but this is basically a WHMCS/SolusVM module pricing limitation not necessarily that we can't do it. So now I have to think of another tactic like actually doubling bandwidth. It's funny, everything I didn't wan…
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(Quote) Unfortunately I don't even think this would be appealing to you for higher bandwidth amounts. Unless we just do super high prices and then give like 90% off we're stuck at $5.12 per 1TB instead of $2 per 1TB even with 50% off worked in if we…
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(Quote) Our doubled pricing which you'll halve are: $0.01 per 1MB RAM ($0.005 actual) $0.02 per 1GB Disk ($0.01 actual) $16 per CPU ($8 actual) $0.01 per 1GB Bandwidth ($5.12 per 1TB actual or $0.50 per 100GB, and so on, which is a mandatory price…
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@FAT32 okay RAM just has to go by MB, disk by GB, BW by GB. If we want to just pass a number like 1024 = 1GB RAM, 1024 =1TB BW, 50 = 50GB Can still do increments do whatever as long as it can pass along that number. And I guess we're just doing 50%…
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(Quote) Unit pricing stays the same yes. Oh right I forgot WHMCS+SVM don't even support custom quantity multipliers. It literally has to go based off MB and the lowest we can change for 1MB is $0.01 which is double price. Looks like we have to just…
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@FAT32 * Memory in 256MB increments, minimum 256MB. Max 8GB * Disk in 1GB increments, minimum 5GB (but we could also leave it at 1.) Max 500GB * CPU in 1 increments, max 6. * Bandwidth in 128GB increments, max 20480GB * IPv4 in 1 increment, max 4 …