VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
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(Quote) How many accounts do you have, and how many tickets about the same thing? Rhetorical question.
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(Quote) It's less than a dozen customers and it's not an issue with the service. (Quote) It's less to do with the hardware at this point than it does with the kernel, virtualization, and certain user behavior or events. Which is probably worse and …
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(Quote) Anything that would achieve the same end results had only one been created. That would achieve different results with both created versus one, so they would not be considered the same thing.
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40% of the ticket queue was multiple account people. Those have been temporarily taken out the queue while we focus on the others. About 10% of the remaining are problem-flagged accounts. Remaining queue is going to be flagged out and cleaned up an…
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Make the sacrifice.
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I think someone has to order one for it to work.
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(Quote) Too many people ordering, we're overwhelmed. Pre-emptive apology for starting yet another sale before answering tickets. I just can't help it.
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Feel free to buy any of these flash specials by the way.
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It's not working, okay let's try one more thing. (Image)
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(Quote) Okay awesome, let's see if this fixes the creations.
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(Quote) This is unfortunately what causes extended outages for some people (disk to disappear until intervention, even after it's fixed for everyone else.) If nothing was done to corrupt the OS as in no user intervention then #1 cause would be NVMe …
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(Quote) Not same. That one's from people re-installing.
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(Quote) Maintenance mode turned on, will look into it further.
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Okay we got really lucky today, servers decided to cooperate. Or maybe my brain's working better today but either way, everything outside of the two nodes that have been dead for a very long time, everything's back up in a functional state. We still…
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(Quote) Completely untrue. We sent out emails explaining the process almost immediately, everyone who followed instructions got it. Everyone who didn't mostly got it, there's like 6 dedicated servers left right now to handle out of 300 or more, and …
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(Quote) Looks like you kept making tickets about it and it got merged. If ticket is merged it goes in another queue where we decide if it gets closed for spamming or read through and re-flagged or split off. For data recovery tickets it's getting ti…
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(Quote) Fun little story, I had a Netflix subscription since a very very long time ago, back when they used to mail movies and I even bought their stock with most my money in high school but that's a little side story. They started banning VPNs and…
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(Quote) Tokyo has a bunch of servers ready that I don't send there every time an MJJ does something annoying. (Quote) Bad code. (Quote) 0.00001%
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(Quote) I'm sure that will make it much more stable at higher temperatures for marginal speed gains. (Quote) I'm not going to get too far into the VirMach for production debate, but I will say that I'd generally assume for it to be common sense to …
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(Quote) That one's already taken... by me, 10 seconds ago. Our #1 expenditure is domain names we'll never use.
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(Quote) Soon (Image)
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(Quote) I'll let you in on a little secret, we haven't actually even coded out 33% AUP yet for Ryzen specials. You always get 50% minimum right now and unless it becomes a problem we don't plan on doing anything about it.
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(Quote) Here's another idea I've always wanted to implement: VPS with blackout hours. Good for servers with excess disk space and IPv4. Every time you power it down, it hops around. You get X hours in X regions per month with blackout hours based on…
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(Quote) I already kind of discussed this how the sale would come and go in bursts. It didn't play out exactly as described but it's still the same concept if you look at the numbers on my end. The last sale wasn't as big as you'd think with the lack…
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(Quote) Aware. I've been aware of it the whole time. Still won't be fixed for at least several days, sorry. It's lower down in the priority queue on same level as other pending orders.
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(Quote) Pretty close guess.
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(Quote) Great way to have thousands of tickets, chargebacks, smear campaigns, conspiracy theories, etc. But other than that it's definitely something I'd want to do on a lighter level.
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(Quote) Any reason why this was changed away from priority department? Let me know so we can correct it. They're mostly ignored if it's not priority department. If you use buttons that auto-generate ticket department and text you should not change t…
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(Quote) Fine I'll fix it. Maybe.
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(Quote) Amsterdam. Power costs are lower so we save money. (Quote) Conspiracy theory: we cause outages to save on power.
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(Quote) Reason is multiple accounts. I see at least three of them immediately and then one marked as self-referral affiliate. And some other "classified" account notes.
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(Quote) Not double payment, it just recurred once since it was monthly and not approved. I've refunded it so you can close your third ticket now. Just to be clear, "closed tickets of this issue" means you closing them, right? I see two tic…
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(Quote) Disk level has been nearly doubled, 70GB now!!
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(Quote) We'll just keep decreasing prices to keep people worried.
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(Quote) I feel bad cancelling and refunding this. So I'll award you one prize of mentioning a $5/yr special offer and not having it cancelled and refunded. Unless you want it cancelled and refunded, which I can do. I can't do anything else and don't…
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(Quote) I know you made the ticket before I updated the network status page, but it's been updated. I think. Also please don't make a custom ticket for that in the future. We have a button for offline.
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(Quote) The chef's cooked up a correct link.