VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
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Oh god why is this so hilarious the guy just ignores the entire suspension appeal, the suspension reason isn't even for multiple accounts, and it's just this text I had to translate. (Image)
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(Quote) I used to know how to use my phone a long time ago when I was still excited about the technology, and maybe a few years ago I knew how to actually do the equivalent of CTRL+SHIFT+R on it, not so much recently. Maybe they hid it away eventual…
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(Image) This is usually what happens when a ticket ID is posted here by the way, unless it's something brought to our attention that's more important than all others. Maybe I'm joking, maybe I'm not.
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(Quote) Honestly at this point it's easier than I'm making it sound but I'm getting some joy out of making you wait.
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(Quote) Okay so really it's: * All tickets * Set up nameserver/delegation * IPv6 * Ship out servers and parts * Migrate LAXA014 * Recreate broken disks Easy enough. New challenge for me to do sale on Halloween? I better set up that new espresso ma…
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(Quote) Is your special particular good? I'd recommend you just wait for the email, and get pro-rated credits on new account since BF is coming up and you can buy something similar on the sale and no $25 fee.
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This is a copy/paste of what we're providing as a solution to the old Tokyo forced migrations if they come forward and disclose it, for anyone interested. I ended up coming up with a good way to communicate it and also minimize work on our end, inst…
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(Quote) Wait for the email.
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(Quote) Correct. If you're the guy that wanted to pay $25 for me to look into it further (I think there was one guy, I don't remember) and believe that's a better option for you then let me know, otherwise how I remember it is that we couldn't offer…
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(Quote) You shouldn't have to worry about such things, it'll be fine, and in the rare event that occurs it will not be the same case as this time, we'll quickly see it and notice it was related to the past events and not recent.
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(Quote) Updated. Now wait for the email.
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(Quote) You'll be receiving it now, next few hours. Also you may use your own personal home IP but only after it's changed away from the one you used on the old account, if it's dynamic.
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(Quote) I remember already providing a final reply to you, maybe it wasn't a direct quote so you missed it. Wait until the email, you'll see any remaining options there. Unfortunately the info you provided didn't help, they were all already suspend…
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(Quote) Basically any IP you used on the old account, don't use it on the new one, ever. If you accidentally do it, it's fine, it won't immediately cause problems but may require explaining to us in the future.
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(Quote) No, we won't make it in time for that most likely. I'll maybe consider it if I do literally everything I promised outside of maybe shipping off the Amsterdam storage server but even then I don't know if I want to until it's all 100% done. F…
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(Quote) Don't worry I haven't forgotten, I just didn't know if you replied back or not yet, must have not caught my eye.
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(Quote) Just make sure to sign up using a network not associated with last account. You may need to use a VPN, but make sure it is 100% yours and not shared VPN. And do not log into it to the old account, turn it off before logging back in to old ac…
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(Quote) Okay in that case wait for the account closure email, it will have a link to request credit on a new account that's actually yours and you'll have an option to make a new order in the future with the store credit on a new valid account.
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Okay as a solution to this since a lot of the people stuck suspended right now are in a weird limbo state, what we can offer is immediate termination of all services and adding VirMach credits to a new clean account that's theirs (or just whatever c…
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(Quote) Did you actually buy the most recent product yourself? 04/07/2022, that's from your own payment account?
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(Quote) Seems like this is out of the question for anyone complaining. Truth of the matter is if the original owner takes over the account and refunds the customer then the issue is automatically resolved and they'll be more capable of properly bein…
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@FAT32 looks like it was definitely just the weird caching, looks great right now IMO on the site with the dark mode.
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(Quote) It wouldn't happen to me because I wouldn't buy some random login/pass to an account. I'd immediately just assume it's a hacked account and not purchase it but that's just me.
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(Quote) rDNS will be done for any IP not 47.87.xx.xx For that, we got delayed by a lot of other things but basically still waiting for delegation and nameserver setup and it'll be available directly on SolusVM until people abuse it and we have to m…
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(Quote) We're not speaking of some obscure terms. If you don't read 99% of the terms, the one thing you can assume is that they don't allow you to trade accounts. And for spending $50~ or whatever of your own money on an account that wasn't yours, …
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(Quote) Scared me there, luckily it's just you. I don't know anything about your specific case obviously but that seems to usually happen if you run out of memory. Or at least its the most common reason for a crash during apt upgrade.
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(Quote) Assuming this is about ticket #627022 still? You didn't confirm if you wanted your data or most recent renewal refunded, I assume based on the replies you did not want these since you only mentioned renewing and restoring. Now your concern …
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(Quote) Yes that's what happens when it has an active network status and DC hands working on it.
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(Quote) You can click edit after its in cart or use the direct link if you really wanted to do more specific intervals. We do also have code to make it go in intervals on WHMCS but we probably won't use it.
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(Quote) No, like 2 or 3 or 30 years ago when we first wanted to do this Ryzen stuff. Google forms.
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(Quote) Yeah I already figured that actually, I'll be honest when I opened the JS file I almost had a heart attack but the other stuff I understood, and I don't know if it's just the weird caching but I tried purging everything and it still went dar…
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@Daevien wait did you by any chance participate in the Ryzen survey a long time ago?
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(Quote) Yeah something weird going on with that, I'm trying to figure it out with our developer but he's not getting anywhere with it. Has to be some recent modification, I disabled a few things. Funny you mention that though because we've basically…
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(Quote) Okay I was going to just let you continue thinking that I haven't figured that out yet to actually stick to my original plan but since you're already bothered by it, might as well explain what I mean. I did check out the dark mode, it just …
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(Quote) Weird caching, have to CTRL+SHIFT+R on Chrome or on incognito.
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(Quote) I actually specifically didn't tell you in DM that I liked the dark mode because I was afraid you'd want to do more work on it, lol.
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Oh I glanced over it again, he posted a screenshot of him struggling to open a network issue ticket so basically only network issue at the time was that, unless he actually was just randomly clicking everything. Basically one of the huge screenshot…
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(Quote) Might have to CTRL+SHIFT+R, I had to do it a couple times myself. I have no idea how our caching and CDN is set up anymore on our site, I halfway did it then quit.