VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
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(Quote) You should have IPMI access, if you don't have it make sure you open a ticket to request it.
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(Quote) I raised the fee by $5 for annual and biennial to try to keep it in stock but I guess the HostLoc discovering the RN plans that have been there for a couple months still caused them to get sold out quickly. I'm still trying to activate the l…
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Only information I have is that if your account is recently closed there's most likely a 99.99% chance that it was directly associated with another account that very recently disputed a payment. We've very much moved toward zero tolerance on this ty…
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(Quote) It's a VPS price match and refugee offer page. The deals are price matches, for whatever reason. No refugee requirement. The refugee portion is the form filled out at the bottom although it could be used both ways I suppose. But I guess obv…
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(Quote) I need to get a wife like this and then trick her into taking over.
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(Quote) Not sure what you mean specifically but let's go over it all, for future reference, I guess? 768MB went from $10.18 (a while ago) --> $9.88 --> $9.88 1.5GB went from not existing to coming soon --> $14.88 2.5GB went from $20.98 --&…
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Okay, done. Looks a lot better IMO in many ways. Tokyo still not back, may or may not come back at same or higher setup. The biggest change is probably biennial prices, I accidentally used the wrong discount formula for those initially it seems (it …
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I'm going to take off the coupon/new account requirement for the deal everyone keeps ordering on new multi-accounts, just please wait a few hours probably instead of breaking our terms of service. Edit: By the way some changes will have to made for…
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(Quote) All $12.95 are waiting (NYCB041?) That one server died, then like another, or another two? In NYC. Then all our replacement servers they couldn't get working for whatever reason(s) so we just had them sent back, then shipping delays, then Vi…
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(Quote) Yeah, already too many people just going back to multi-account specifically to use the code, I could revert it and then also charge whatever else fees but I'm still not even done with the last wave of drama yet. All I can say is just don't d…
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(Quote) It's still there, I assume only if you have a product that can get it, you might only have an older product that already has the grandfathered version (nothing) or perhaps a new plan where I didn't bother adding it.
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(Quote) It's not right now, but the important thing is that it could be, basically from the day we organized it out that way. I've spoken about it before but if we do start enforcing it and having plans for that being a reality, we'd of course white…
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* Missing IPs all done except super super old BF-OVZ and BF-KVM plans, so I think basically the first year we did flash sales. Only reason I didn't update you earlier was because of those two products but those still aren't done. * rDNS is functiona…
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(Quote) Unfortunately no update, it's gotten worse and worse. There have since been like 3-4 attempts to get access to it again, as in remote hands power cycled it, etc. Trying to decide wat to do but what we can do is limited. The goal is to still…
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(Quote) We haven't made it to the backlogs yet for tickets created by previously multi-account flagged people and such.
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About 20% of missing IP addresses added back, this also includes anyone who didn't previously use the button now that we're cleaning it up. Only one person so far didn't get it added because the node was out of IPv4 addresses (so that's pretty rare …
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(Quote) If it fails and you contact support make sure you make it more about the function not working rather than mentioning you want IPv6 or it will probably be closed/told to use button. That way we can see what's going on with that so you can ma…
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(Quote) We're working on a solution, we've already flagged down how many IPs each plan should have and will use that to auto clean them up. But you can also use the missing IP button if it's there.
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(Quote) It's been put in, now it's up to them (main few companies) to process it or however long it'll take.
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(Quote) Yeah, just woke up. rDNS/PTR for Frankfurt, Amsterdam, and Tokyo should be done soon (available on SolusVM.) (Quote) These got cleaned up. Not down, just overloading. Ran the newest patch for them yesterday, hopefully will prevent future o…
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(Quote) Yep, basically.
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Okay so good news is that they're aware, but looks like it's going to take a little longer than the initial "we'll be done in ten minutes." They're keeping me posted.
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(Quote) Sounds like they're describing the initial issue? (edit) Oh
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(Quote) That's within 47.87.128.0/17
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(Quote) All of it, except Frankfurt and Amsterdam which we moved off this morning/afternoon. It'll still take some time of course, it'll come in similarly to how it went out, not all suddenly.
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Nice, I see it back on RADB for a few so far.
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Received an update from them, verbatim: (Quote) Going to just wait it out and check for myself before getting everyone's hopes up on the network status page, but I don't mind getting everyone's hopes up here, unofficially. ;)
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(Quote) Figured out the issue. The script doesn't do a heavy level of testing (e.g, running an entire ping.pe) and since it's a newly announced block routing isn't perfect and it could falsely mark one as not pinging if there's a little bit of loss.…
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@cybertech would we be able to ping the public IPv4 address? As in no firewall preventing that?
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(Quote) This was pinging/not blocked off from ping, right? Looking into our reconfigure script that runs in the background.
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(Quote) It means I don't have an answer for that question right now but hopefully should later tonight.
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(Quote) Only thing I miss about OpenVZ is the poof.
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(Quote) I'm actually so happy it happened this way. Sure it's annoying and confusing but at least we only got like under 1,000 tickets instead of probably 2K+
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(Image)
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(Quote) Vague on purpose as I'm not the one doing it. I have someone helping out who's more interested in fixing everything than being graceful. It most likely means SolusVM is not being cooperative so he's instead using a hammer on the servers. We…
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(Quote) Yep, they didn't even pull it correctly. Usually how it works is they would make de-announcement requests. They just unsigned the records, didn't pull it from ARIN. Which makes it easier to bring it back so whatever. (Quote) Frankfurt got r…
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(Quote) Yeah for me it'd mostly be a bummer because it means I probably can't sleep for the next 2 days but we're definitely on the same team here, I just hope we get them back soon.
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(Quote) It seems like with any IP lessor, we're at their mercy to a great level. Seems to be how they operate in general, all of them. They have the limited resource/entire supply and you're the demand. So far they've been good in that at least they…
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(Quote) Once I have information, I'd update the network status page as I did and also most likely provide an update here. They're aware of the issue now and working to restore it. I do not know how long that will take, but what I can say is that th…
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(Quote) Will update network status page.