BuyVM is looking to hire another support tech!

Francisco

Hello everyone,

I'm looking to hire another support rep to pickup higher skill tickets (network, routing, linux trouble shooting, etc). I'm looking for someone to fill a 10AM-6PM GMT -7 M-F position. You'd be working with our head of support, Anthony.

The perfect candidate would have:

• Experience with cPanel and Directadmin. While we're not offering Buyshared plans anymore, Directadmin is a big part of our offerings.
• A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means looking for ideas on stackoverflow.
• A good grasp of the english language. Other languages such as Spanish, Portuguese, & Chinese, would be a huge positive.
• Strong experience with Linux is a must. Windows is a nice plus as well.
• A good understanding of networking & routing. You can read an MTR, you've setup tunnels (GRE, WG, OVPN, things like that. If you've setup your own BGP routing, OSPF, static routing, that'd be a huge win.

Please PM me here with your resumes or just to talk things over.

Wage & perks to be negotiated in private. Please, no outsourcing teams. You must work exclusively for us.

Francisco

Ympker

@mikho may be interested in this? Is Head of Support the Anthony we know @Francisco ?
Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

mikho

The work exclusively part is what I wont be able to do.
Interesting, but my situation wont hold up to that deal.

Lee

@Ympker said: Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

Doubt it.

@Francisco said: You must work exclusively for us.

Ympker

@Lee said:

@Ympker said: Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

Doubt it.

@Francisco said: You must work exclusively for us.

This would probably cross out @MikePT . Not sure if @mikho works as support agent for someone else yet? MrVM would probably count, I guess...so rip. Forget what I said.

Francisco

@Ympker said:
@mikho may be interested in this? Is Head of Support the Anthony we know @Francisco ?
Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

Really wanted to keep it exclusive since it can get busy. While I very rarely call in people to work outside of their designated shift, I don't want someones company suffering because we got slammed with tickets.

Francisco

MikePT

@Francisco said:

@Ympker said:
@mikho may be interested in this? Is Head of Support the Anthony we know @Francisco ?
Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

Really wanted to keep it exclusive since it can get busy. While I very rarely call in people to work outside of their designated shift, I don't want someones company suffering because we got slammed with tickets.

Francisco

Thank you for the recommendation
@Ympker ❤️

Fran is looking for someone to do a shift that I am unable to. Would be fine for 10AM-6PM GMT since that's the one I currently offer.

@Francisco, work is work and that's what I need though! 😁

Cheers guys,

elliotc

Too bad that I am not in this field.

Ympker

@Francisco said:

@Ympker said:
@mikho may be interested in this? Is Head of Support the Anthony we know @Francisco ?
Also @MikePT something for you perhaps, too? Not sure if that counts as "oursourcing", though.

Really wanted to keep it exclusive since it can get busy. While I very rarely call in people to work outside of their designated shift, I don't want someones company suffering because we got slammed with tickets.

Francisco

Fair enough. I am sure you will still find someone good for the job. Just wanted to tag our communities' MVP'S just in case

@MikePT always, mate

Brueggus

If you're looking for an efficient person, I can bring you in touch:

mikho

@Brueggus said:
If you're looking for an efficient person, I can bring you in touch:

That could be one of my answers.