Stromonic will not honor your billing period if you cancel your service

Nekki

@stromonic said:

@BlaZe said:

@Nekki said:
The way I see it, the only way to make this right is for @stromonic to get @Brueggus a top-class escort. Let's make that happen.

If @Brueggus is in India, maybe @stromonic can give him a tour of "SG" in Kolkata and hook him up there for the night and be done with this

BTW, this is something that is already available for our reseller partners.

So sort @Brueggus out like the VIP he undoubtedly is. Las Vegas hookers are pretty good and usually clean so let’s go with that.

skorupion

@stromonic said:

@BlaZe said:

@Nekki said:
The way I see it, the only way to make this right is for @stromonic to get @Brueggus a top-class escort. Let's make that happen.

If @Brueggus is in India, maybe @stromonic can give him a tour of "SG" in Kolkata and hook him up there for the night and be done with this

BTW, this is something that is already available for our reseller partners.

So sell fake 40 servers to yourself (cost of 120 dollars) and get a lot of perks, or if this is only for dedis then its 3200 dollars, from which you will get an iPhone 4 day free vacation , and free airline tickets both ways, from anywhere in the world I'm guessing, or if you only do 5 servers for 400 USD (fake orders) then get free 4 day vacation

Mumbly

Why would you do that? (I know that you're just kidding and/or it's said just rhetorically, but still..., to continue my thoughts about this issue)

Host made a mistake, most likely unintentionally, it sucks, but they also offered nice compensation (they offered to extend his service for a full year for free) in which op sadly isn't interested (i don't blame him for this). Quick refund would most likely save them from some bad publicity, but now it is what it is...
I hope that they will learn from that, do it better and this thread sink at some point.

ialexpw

@Mumbly said:
Why would you do that? (I know that you're just kidding and/or it's said just rhetorically, but still..., to continue my thoughts about this issue)

Host made a mistake, most likely unintentionally, it sucks, but they also offered nice compensation (they offered to extend his service for a full year for free) in which op sadly isn't interested (i don't blame him for this). Quick refund would most likely save them from some bad publicity, but now it is what it is...
I hope that they will learn from that, do it better and this thread sink at some point.

I would argue that it's intentional though. It was set to expire at the end of a billing period - there would be no manual intervention needed, so why was that done? It could have just been left.

The compensation is basically moot as the VPS had been terminated/wiped early and also the OP wanted to terminate the server anyway. I also would not want to setup everything again on a server just to move away after.

chris

@BlaZe said:

@Nekki said:
The way I see it, the only way to make this right is for @stromonic to get @Brueggus a top-class escort. Let's make that happen.

If @Brueggus is in India, maybe @stromonic can give him a tour of "SG" in Kolkata and hook him up there for the night and be done with this

Any yabs?

BingoBongo

@stromonic said:

@BlaZe said:

@Nekki said:
The way I see it, the only way to make this right is for @stromonic to get @Brueggus a top-class escort. Let's make that happen.

If @Brueggus is in India, maybe @stromonic can give him a tour of "SG" in Kolkata and hook him up there for the night and be done with this

BTW, this is something that is already available for our reseller partners.

SG is not Singapore in this case..

Ironia

@Khalequzzaman said:
I didn't got any email yet! For the cancellation confirmination or, the ticket. Could you please check your mail relay? Is there any problem? As I did inform you previously, I don't get all the emails from your company.

So, did you ever find the email? Because if you didn't, what I'm reading is that you were told to check your emails for proof that you submitted your termination request incorrectly, but in the absence of such proof you're expected to just believe it exists anyways. I don't even understand what the point of a confirmation email as evidence of anything is, in that case.

dahartigan

Has the needful been done?

Khalequzzaman

@Ironia said:

@Khalequzzaman said:
I didn't got any email yet! For the cancellation confirmination or, the ticket. Could you please check your mail relay? Is there any problem? As I did inform you previously, I don't get all the emails from your company.

So, did you ever find the email? Because if you didn't, what I'm reading is that you were told to check your emails for proof that you submitted your termination request incorrectly, but in the absence of such proof you're expected to just believe it exists anyways. I don't even understand what the point of a confirmation email as evidence of anything is, in that case.

I have not received the email. But from their website, Client Area > Email history, I have found, their WHMCS sent me emails. But I haven't seen them in spam too. And regarding the cancellation, maybe I did select immediate termination by mistake, I am not sure, because, I submitted the request when I fall asleep.

MichaelCee

@Khalequzzaman said:

@Ironia said:

@Khalequzzaman said:
I didn't got any email yet! For the cancellation confirmination or, the ticket. Could you please check your mail relay? Is there any problem? As I did inform you previously, I don't get all the emails from your company.

So, did you ever find the email? Because if you didn't, what I'm reading is that you were told to check your emails for proof that you submitted your termination request incorrectly, but in the absence of such proof you're expected to just believe it exists anyways. I don't even understand what the point of a confirmation email as evidence of anything is, in that case.

I have not received the email. But from their website, Client Area > Email history, I have found, their WHMCS sent me emails. But I haven't seen them in spam too. And regarding the cancellation, maybe I did select immediate termination by mistake, I am not sure, because, I submitted the request when I fall asleep.

Confirm the email time-stamp to be the same time you were falling asleep and cancelling VPS and then you will have a 99.99999% sure answer.