Franzkafka
Franzkafka
About
- Username
- Franzkafka
- Joined
- Visits
- 82
- Last Active
- Roles
- Member
- Thanked
- 3
- About Me:
- Virmach sucks.
Comments
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it seems that my comment got deleted by some moderator,Wow,LES is very kind ;) I guess some moderator will ban me soon
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(Quote) I am sorry for what you have encountered,but you should know:THIS IS VIRMACH.
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(Quote) Yeah,in LES purchase a service from others for own use is shady shit, while belows are not: 1. suspend customer service without any alerts 2. long-time offline time to time 3. force migrate to the original location even paid 4. bad support,t…
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(Quote) Of course No.
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(Quote) Now that they restored my service and issue a invoice and accept my payment, it indicates that they accept me as their legal customers.And I paid Virmach by my own PayPal account,no dispute,no charge back.I provide my proof in my tickets and…
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(Quote) So why Virmach restore my service and issue a invoice to notify me?Why didn't reject my payment when I pay it?Why should I pay 25$ for the investigation although I provide details in my ticket? I am here to report what Virmach had done to th…
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Several months ago,My service has been suspended because Virmach said I violated their TOS. It was on March 8,2023 that they restored my service and generate an invoice,I paid it via PayPal although I am not sure whether I should keep the service. …
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(Quote) Aha, they deserved.
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(Quote) I agree.But I have to let more people know how awful Virmach's service is.So I came here.
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From 2021.08.01~2023.03.22,all transactions listed. (Image) As you can see,no dispute,no charge back. Nothing.
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(Quote) No. Definitely .I am glad to see that Virmach can provide more info about the so-called "dispute" from my PayPal account.
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(Quote) No evidence,no dispute details.so you can say anything you want. It's Okay.I will report more details about What you have done to your customers.
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(Quote)  (Image) can you tell me that whether I have a dispute against you for now.I provide my evidence,what abo…
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(Quote) Well.So you still can't give me more details about my so-called " dispute" or something payment issue but insist on letting me pay 25$ first.I won't.You can do whatever you want.
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(Quote) 1.I didn't make any dispute before. 2.I have tried to contact you via ticket,and provide my payment receipt for more details but no answers. 3.why should I pay 25$ for investigation. it's you said my payment has something wrong while you did…
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Again.I am here not for threatening Virmach.I am here to want Virmach give me an explanation for customers like me.
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(Quote) So can you tell me What should I do?My service was suspended because Virmach said I violate their TOS. Suddenly they unsuspend my service and send me a invoice to let my pay it.I remember that Virmach has announcement about restoring suspend…
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(Quote) No.Virmach restored my service first and then send me a invoice for the renewal fee.
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(Quote) This is not a threat.I just suspect Virmach's motivation for restoring suspended services.This provider has too many weird behaviors against their customers.I just do what I should do now.I remember that Virmach had an announcement after res…
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Anyway,I won't pay the 25$.if you suspended my service again,I will file a dispute in PayPal.
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Wow, it seems there are a lot of puppies that are waiting for some food.
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(Quote) Soon,I am pretty sure.
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(Quote) @VirMach May be my last ticket.so please don't ignore it.
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(Quote) (Image)
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(Quote) plz check my ticket, thank you. [img]https://p1.meituan.net/dpplatform/5ddf0e010eea7020295eda9dcd4505a9502024.png[/img]
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What I found some terms related about account abuse in Virmach TOS is here(in AUP): B) Circumvention Prohibited: Customer agrees not to circumvent, abuse, or attempt to circumvent or abuse VirMach security measures and/or billing system. This inclu…
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(Quote) Thank you but from my perserpective,this should be applied to order，so it's nonsense when Virmach suspended customer's service and require them provide the info that need to be correct after months usage.The order has completed yet and Virm…
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(Quote) What you pasted here is in connection with This Agreement and the rights granted and obligations ,while not customer's service or server,these two things are different.
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Let's read Virmach AUP again: https://virmach.com/terms-conditions/ No need for real info. No clear rules that don't allow users transfer service privately. Anyway they always can catch you for suspending your service with some excuses.
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(Quote) It seems to be permanently suspended,of course you can request to cancel it right now.
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(Quote) You need show your proof,post here to prove yourself.
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(Quote) Sorry but I may let you down.And you have no right to do that.
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(Quote) Maybe we should ask @VirMach whether there are normal users got suspended.
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(Quote) Actually.Until now I still can't know why my service got suspended.Virmach didn't reply my APPEAL ticket.Maybe the suspension is because the account is bought from others by me,maybe it's due to the original owner has multi accounts and this…
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(Quote) It's not privilege at all,Maybe some mods think I violate rules(alough I'm not) and ban me,I can not express my thoughts any more.So it's betweer to use right here.
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(Quote) Did I bother you?It seems not.Did I hurt you?It seems not.Did I violate the rules?It seems not.Did I bother Virmach again?It seems not.So It 's my right to come here to experss my thoughts here.
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(Quote) Nope.I just kick them out because their bad support.
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(Quote) Thank you very much.