VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
-
(Quote) https://virmach.com/security/
-
(Quote) Means the email you entered is incorrect/instructions weren't followed. At this point you need to make a manual transfer request which is a $10 fee. (Quote) Not going to be fun. This time they didn't even contact us as far as I can tell but…
-
(Quote) We don't process re-installs, for the most part. We can check logs to see what happened, where it was re-installed from and such, if you create a ticket but there's a large ticket backlog. Just make sure to have a good title mentioning the i…
-
(Quote) Running into various problems, I'll update the status page as soon as I have a solid ETA. They delays are completely on our side now, sorry. (For the NY servers.) (edit) It's a lot to go over but a big part of it was logistics, we had to mo…
-
(Quote) Shouldn't be, let me know. (Quote) They keep updating us that null is removed then it's not, and ignoring all questions about shipping out servers. I bumped them on it again. They claim that 90% of the attack was hitting our IPs but still h…
-
(Quote) Comedically timed as usual. I think I basically brought the servers inside from the NYC fiasco, unboxed them and got them on workbench, and then it happened. (edit) Very not good that it's been 3-4 days since then and felt like one. VirMach…
-
(Quote) Last update I got was attack stopped so they removed nullroute, and tried and failed multiple times to get information on planning deracking and trying to move them elsewhere, and general information on the "attack" as well as some…
-
(Quote) That one's my favorite. Threadripper, it ended up getting the best configuration too, it's 32 disks in RAID10 and then 4 hot spares. It also technically has like 30Gbps or something set up on it and could technically go that high. Plus we ha…
-
(Quote) xTom is the only one I can confidently say that about, hands down, every situation. Doesn't necessarily mean others don't also employ some intelligent people but I've never ever had a situation with xTom where I have to roll my eyes or tear …
-
By the way taking all recommendations for datacenters in Chicago at this point. Can be in the same facility as these people we've already tried, just maybe under different management/company. We've already tried out Psychz, Hivelocity, QuadraNet. S…
-
(Quote) Even better. Thanks for commenting this by the way I realized it probably had to do more with this honestly, and it did, you saved me a lot of time probably. They nullrouted the entire /22 in Chicago QN because of an alleged DDoS attack, an…
-
(Quote) Nothing's unplugged, servers are online, IPMI functional so it seems like networking itself is probably fine. Looks like an announcement issue, and based on what I'm seeing it looks like another DC just randomly decided to announce these QN …
-
(Quote) We don't oversell the storage amounts at all so it ends up being under-utilized. Tokyo pretty much got the best RAID controller and drives available at the time. I believe we actually undersold memory for some time, then we oversold that, t…
-
(Quote) Emergency maintenance I believe. It was this morning while I was taking a nap and not long enough notice for us to do a meaningful update in any case on our side. I'll see if we can establish some sort of other official channel to go over th…
-
(Quote) Amsterdam, Tokyo, should get it soon hopefully. NYC metro will most likely be delayed, we want to do it alongside 2x1Gbit port updates and other cleanups. I could see LAX being next after that. Other ones I don't have a meaningful update (S…
-
(Quote) I can confirm if he's the same guy as on OGF, he's been constantly outraged for longer than RN was a company. I think pretty much from the very beginning actually, if I had to guess I'd say from 2017-2018 until now. That's dedication.
-
(Quote) Our script we have for auto credits is tied to SolusVM somehow if I remember correctly so we may have to process these manually but we definitely plan on auto crediting everyone. The thing is though we don't do it before we're sure it's the …
-
(Quote) You can transfer it to another customer, if you use that tool/page it's a $3 fee. There's a backlog of these requests and tickets in general right now so please do expect it to take a few days in this case to process.
-
(Quote) Monitors will show very high usage like that due to the way it's calculated for that, includes buffer/cache/inactive as mentioned. Only about 59% is actively being used on that server right now. If you received random shutdowns and your serv…
-
This is my favorite part: (Quote) And then on their website: (Image) Gotta have that SEO, I guess. But yeah, if it makes anyone feel better I run it on every site (including VirMach unless testing), and even if I had the choice (which I do, I co…
-
(Quote) uBlock Origin, guilty-ish.
-
(Quote) I'm trying to get them shipped out quickly at this point so I can get them fixed here and then transfer people back out to other nodes. It's not feasible anymore trying to work on them remotely at this time due to how that ends up going at t…
-
All the leftover for $12.95 special on NYCB041 (originally) from a long time ago (five remaining) have been activated manually. If a ticket was created about it, then likely you were already refunded instead at some point but these are the last peop…
-
(Quote) Next 5 people to post why-is-my-vps-on-nycb006-still-down Will get their downtime doubled!!!
-
I actually don't know what it is it with NVMe SSDs but I've had the worst luck when it comes to my own computers as well. At this point I feel like I'm the only anti-NVMe person out there, I swear I haven't had one pleasant experience with them. Eve…
-
(Quote) The "investigator" (me) is trying to avoid catastrophic data loss at this point. Related to RAID controller. Although I believe the initial issue is unrelated, but after required power cycle it's at a risk of jumbling everything up…
-
TYOC007 corrected, it incorrectly activated too many new virtual servers. This one was completely our fault, someone fat fingered the max memory entry and we didn't catch it in time. (edit) Well technically it correctly activated too many virtual s…
-
(Quote) I just need to add them to rc.local, all that happened is they rebooted. Haven't had time to go through them all.
-
(Image)
-
(Quote) Okay but to be clear you were requesting a $2.22 a year 2GB service, and you thought it would be given genuine consideration?
-
(Quote) Are you requesting a $2.22 a year service and calling the lower than RN price-match for Ryzen/NVMe hardware bad? Is that why Tokyo sold out in under 24 hours?
-
(Quote) I assume when your ticket is looked at and answered.
-
(Quote) Just to be clear you're owed negative $25 refund. What was done out of courtesy was done out of courtesy, and it's whatever was done.
-
(Quote) It's in the queue, just had to deal with another influx of tickets so it definitely got buried. I'm still aware of it though, I'll try to keep an eye out for it.
-
(Quote) I can keep you on the node if you'd like, just make a ticket. Not a good idea though.
-
Okay, I did this earlier but didn't post about it. So we have a lot of nodes with lots of excess IPv4 per /24 and as servers are filling, not much else. Changing our 768MB, 1.5GB, and 2GB specials to 512MB, 1GB, and 1.5GB. There also seems to be at…
-
(Quote) Newly purchased is automatic. Old has no API, has to be done manual and in a backlog.
-
(Quote) Varies. If I had to guess average 2-3 days but sometimes less than one day, a few hours, sometimes a week. (Quote) NYCB042 and NYCB027 were the ones that had bigger issues in the past, and last time they both went down around the same time.…
-
(Quote) We'll credit you for the wait in this case.