VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
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(Quote) I'll bump our dev on this today. (Quote) If I can get it stable enough to migrate and then actually arrange that it's looking a lot like that's the route we'll have to go with this one and ship it back. Same with NYCB041 and NYCB027. I'm ba…
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(Quote) That was supposed to be switched to Alibaba but then delayed on their end I guess? I wasn't told which ones would be changing until very recently so we didn't have time to move them around. I'm afraid there might end up being another change …
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(Quote) Would you like to prove any information for me to be able to look this up?
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(Quote) Really interested in seeing what actually happened. I'm going to assume a lot of misunderstandings on your end. Either that or a lot of missing details. Actually let's just pretend like we actually showed you a cPanel network graph after we…
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(Quote) I haven't kept up to date with the discussion thus far but we already spoke about this probably a long time ago. We've introduced the port unblock addon and advertised everything accordingly for the last however many months or years in prepa…
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It's @Wednesday
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(Quote) I like servers and I like cars. Since this is the second time this has been brought up and the HostLoc people feel as if I need to justify what I do in my personal life, as if I somehow should after 8 years of running a business not even be …
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(Quote) Lack of clarity was there as I do not have any information on expected timeline.
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(Quote) I've kind of thrown in the towel a bit when it comes to that. And I'm not singling anyone out here, just a general thing I've noticed about human nature. Telling them to find it means they'll get upset, confused, stick around longer, keep a…
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(Quote) Depends. But that's the idea. Enterprise NVMe SSDs that match consumer speeds on certain operations are insanely expensive. We'd be going with more entry level stuff, which means slower but better capabilities when it comes to simultaneous …
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(Quote) I understand why this is superficially important and that it obviously makes us look very bad, but unfortunately I actively choose to focus on what I believe is actually important with the limited time I have available to maximize the positi…
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(Quote) Just need invoice ID and transaction IDs so we can locate the one that didn't go through and refund it.
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(Quote) There's no nodes down for that long in Tokyo, it's possible someone's speaking about their individual service being offline for that long if they re-installed OS using the control panel while it was experiencing a disk issue. These get fixed…
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(Quote) High I/O activity, then your monitoring broke, then about a day later shut down for 189.34% CPU (two cores so out of 200%) for at least several hours. High I/O activity as a sudden spike and then flatline, matches time with when your monitor…
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(Quote) Perhaps it was going into kernel panic/froze so it lost connection about over a day ago and then maxed out CPU for a day and the excellent anti-abuse system powered it off.
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(Quote) Okay, let's have a look based on this information: (Quote) Short version: he isn't banned. He made two orders, they were rejected and refunded. His existing service is active, not suspended. That's all. Okay, those are his ticket IDs. He h…
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(Quote) I've just been assuming there's a potential for him being the guy that wrote the review he keeps bringing up as if it's highly important/concerning and should be resolved.
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(Quote) He made the payment on the 20th, contacted us on the 20th, didn't provide any invoice ID or transaction ID, replied back to him on the 20th. He provided the information on the 23rd. It's correct that he hasn't received a resolution for four…
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(Quote) Not sure if I followed you, so you left a positive review and that happened? My guess would be is that they may have purchased positive reviews and flagged yours down as potentially fraudulent if it set off their alarms. As for negative rev…
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(Quote) No one would just get "banned" for something like that. He's obviously leaving out some important details. Since it happened recently the most likely scenario is that he opened payment disputes and had multiple accounts. If he's no…
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(Quote) If we can figure out a good way to allow people to upgrade/downgrade to these plans and migrate to Epyc, we'll offer that. Keep in mind though that there's obviously both positives and negatives, for example 384MB RAM, 1TB Bandwidth for $17.…
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(Quote) This is just a huge guess but I assume they have cheap internet at high speeds for consumers, and most of it probably stays within the region (e.g, servers from Japan to customers in Japan.) Once it has to head out elsewhere is probably wher…
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(Quote) New user, as in you have no services with us? (Quote) Sadly it wasn't a clever joke, I actually wrote that without thinking. It was originally 25th and I wanted to move it to the end of the month and then my brain malfunctioned and I wrote …
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(Quote) He's clearly not interested in me being able to provide a response. (Image) He says he "decided" to leave. Doesn't sound like a decision if he's claiming his account was banned (which makes no sense depending on what he means by…
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(Quote) Revenue? Previously, very low. Very rough estimate, maybe 5% of our revenue. (Quote) Almost everything I've read there as well as a good portion of the reviews are obviously highly fabricated or bending of the truth. It's basically how ever…
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Additional 30% promo removed. Prices updated. Non-existent Epyc Tokyo pre-order, still haven't decided if it's a good or bad idea. Leaning toward bad, might just send it first but I wanted to gauge the level of interest somehow so we know if we hav…
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(Quote) I caught this earlier today, but more than 1 are waiting for that. It broke in a weird way where I didn't track it properly when I output that number. It's probably closer to a dozen for that too.
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(Quote) Look at our recent reviews: https://www.trustpilot.com/review/virmach.com We definitely haven't softened our stance, whether anyone thinks that's good or bad. A bunch of people upset we dealt with their chargebacks, most of them were multi-…
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(Quote) https://lowendspirit.com/discussion/comment/116823/#Comment_116823 I think your paraphrasing of what was stated is way off here. It was a typo where 1 core --> 11 cores. Entire server has 24 or 32 cores. We didn't flag people, they were …
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(Quote) You're forgetting a very important factor outside of our control that didn't allow for what was obviously necessary. There was a lot of work and research put into it, more than you can imagine, and it's the only reason we were able to weathe…
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(Quote) Alipay, Coinbase I'll go ahead and allow credit/debit.
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(Quote) For someone who knows so much about what occurred, all the dozens of negative reviews you analyzed, everything you know about our hardware troubles, you seem to have missed all the times this was explained. (Quote) Missed this part, instead…
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(Quote) What's your point here? That's usually how it goes. Seems like everyone thinks it's so epic how a 13 year old is able to click a payment button on a "stress test" site and have a botnet route an attack. They keep bringing up the ag…
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(Quote) Hurts our reputation that xTom has a talented team and dealt with heavy attacks quickly, notified us, and has a superb network to the point where the same people that constantly & easily get upset about everything continue making purchas…
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(Quote) So far it's mostly going as expected. Negative review spamming acting shocked and confused, more tickets, obviously no interest in appealing it properly, retaliatory disputes digging their own grave. And then of course for the majority that …
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(Quote) Heavy DDoS, not necessarily aimed at us but affecting the entire location or at least our provider.
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(Quote) That was a coincidentally timed second issue, Tokyo is also experiencing some network flapping right now. Waiting a few minutes before opening a network issue for that if it continues.
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@satan I didn't read any of that outside of looking at your screenshot. Looks like payment was authorized, not captured/rejected at some stage, and if your bank is saying it's paid they're misrepresenting information on your end. I assume it might s…
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(Quote) We haven't scrubbed blacklists yet, letting it naturally drop off and then going after the leftovers. Also comes off less shady this way once we approach them instant of instant hey we got this brand new block wipe everything. The no rDNS, …