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(Quote) Well, ... but it takes long to go back to site, wait for auto detection, enter login credential, then click on the part I wish. If I need to constantly check one section, leave one tab open and refresh while I need is more reasonable, right…
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(Image) @VirMach I got a weird problem. I don't have any active window, just one in background untouched normally; while I swap to it, click services tab, it prompts above. How could it happen while I don't even have a page active? I guess this mi…
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(Quote) @VirMach Thanks for your attention. I've successfully created a priority support ticket this time, #443792, which provides all related invoices and transaction ID. If more information is required, please let me know. === edit : Problem sol…
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(Quote) The point I concern is that The system should correctly reflect my successful payment I should not being charged for twice / pay twice in advance to avoid termination, just due to system fault.
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(Quote) Yup, I already closed all open tickets. While I click the button above, fill all required info, then submit. Nothing happens. (Yup, no ticket shown on system, no confirm mail received) This situation has repeated 5 times already so far.
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(Quote) I think the invoices numbers should be sufficient for Virmach to locate my situation already. If they need transaction ID, it is also included in my original post.
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(Quote) @VirMach First, thanks for your attention. (Image) I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week. High priority ticket with clear content, and it is billing related - should be i…
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@VirMach Sorry for disturb, but I have an urgent issue that need your immediate notice, it is like what @jiang encounter. What happened? I successfully paid invoice #1504739 which links to #1504625, #1500554, #1499684, #1495329, and #1493020 But #…