VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 137
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 4232
Comments
-
(Quote) I type pretty fast fast. Lots of practice* and I have a lot of different keyboards and keyboard types and essentially found the best one over the years that improves my typing speed. I actually need a replacement because this one has worn ou…
-
(Quote) You're in a group that's restricted from purchasing new products. You shouldn't be able to make an order without it going into manual review (and others in that group.) It's a light solution where otherwise we'd have to close your account. S…
-
(Quote) Well to start, if your whole thing is being treated equal then you'd possibly understand the inherent problem then with coming on a message board to report a problem and it does get addressed in a way where it would benefit more than one per…
-
(Quote) It wouldn't be retroactive or applied to other plans, and no, that's the issue I'm looking into still. It's potentially some problem upstream. I haven't had time to see if it's only affecting certain servers, if it's on our end, etc. Once I …
-
We've brought back KVM Lite plans, with some additional modifications. At least for now. Most prices are lower now. Enterprise+ is also back but with less RAM (only 4GB instead of 8GB) and there's some additional restrictions such as port speed res…
-
Thanks for all the feedback. I've probably written a dozen different replies and started over, with many going very in depth and replying to everyone and others trying to be concise. I've definitely read every single reply and everyone has made very…
-
More plans should be able to use the Ryzen Migrate button now.
-
I wanted to ask for community input on how you think we should deal with the people that modified the page to include a "Tokyo" option when it was clearly not meant to be offered on our website as an option for automatic migration. A few i…
-
(Quote) For maximum speed it's best going with maximum speed instead.
-
(Quote) Answered somewhere above in my last few messages.
-
(Quote) Looks like that's the only part I forgot to test. It's supposed to be a direct to the knowledgebase article for LG: https://billing.virmach.com/index.php?rp=/knowledgebase/11/Test-IP-and-Looking-Glass-Locations.html&language=english
-
(Quote) All the people offline on TYOC038 last I checked were from using the Ryzen migrate button which carries the mentioned risks. There are some from paid migrations in which case you can reply to the paid migration ticket and we should be able t…
-
(Quote) I do need to finish up the Looking Glass. I'll set up some time to do that before I forget again. (Quote) Migrating now. (Quote) We have 20 servers or so left over and I could send half to Tokyo. I was going to wait to get 5950X and Gen4 N…
-
(Quote) This is just a warning we're adding just because it might end up happening. We're not specifically moving people to nodes that will 100% have it changed but it's good for people to anticipate it and for us to communicate that in as many plac…
-
(Quote) With some restrictions. At this point I don't even know what the restrictions are clearly but there's limits on the quantity/frequency of requests. Tokyo was taken off at some point in time, and it excludes around 1,000 customers at this po…
-
(Quote) It's working well enough that a bunch of people from HostLoc decided to edit elements and add in a Tokyo option which it validated on payment.
-
(Quote) We have various providers and IP leases that all handle it differently. The largest provider won't really provide us with the basic functionality we desire and a lot of IP leasers are hesitant to provide full functionality. It was already di…
-
I think we're finally ready to start offering free migrations with data for a limited time. This is so people can end up where they really want without the hassle of having to load everything back in, especially for those people that ended up gettin…
-
(Quote) OS needs a re-install assuming the person handling it did it correctly. I'll try to check back on their work and make sure they created the LVMs properly but they should have done so.
-
(Quote) SJCZ008 all set. If you still have a problem it may be something else.
-
(Quote) I'm going to just make a wild guess based on all your previous terrible luck & experiences and say that you're probably one of the 10 people affected on this node by a missing disk. I have no idea what happened and won't know without loo…
-
(Quote) This isn't closed. If it was closed it already got unclosed and re-flagged. I see the title's also changed so it's marked correctly for us to include it in the proper queue for that specific fix. That would be these: (Quote) There are node…
-
(Quote) These got fixed.
-
(Quote) These just got fixed.
-
(Quote) These are being planned out and done very soon. We just want to make sure we do it properly at this point, to where people go on a stable node, have functional networking, operating systems, and we communicate it properly and credit everyone…
-
(Quote) Looks like someone made a mistake then, I'm speaking to the person that ran the closing script for that batch to see what happened and make sure we restore any incorrect tickets closed. That shouldn't have been closed.
-
(Quote) Generally what would happen after an outage like that is any VMs that were semi-broken before it would not have been fixed. It's in our queue to redo the fixes we did for any broken VMs for the nodes we skipped due to them being offline. It'…
-
(Quote) Issue with mailing on our end which I should have resolved yesterday.
-
(Quote) We only do these when it's absolutely necessary and we have been doing them very specifically recently. If you genuinely believe you created specifically a ticket marked as a connection issue with packet loss, and you were one of the very f…
-
(Quote) So many people are creating tickets in every different department with various titles and custom requests for TYOC040 and TYOC035. If we take them offline to try to fix it, more people will do the same. Once we catch up to all these tickets …
-
(Quote) Controls were recently fixed.
-
(Quote) As long as you close the last one it won't get merged.
-
(Quote) If it's urgent make sure it's a priority department ticket. We're almost done catching up and completing all those by today/tomorrow.
-
(Quote) They have limited operating systems we can install if you make a ticket request, yes, but it's very limited. Still waiting on IPMI. Going to try to work through the backlog of OS requests that are possible today.
-
(Quote) I don't know what system caused it but apparently the invoice was auto-cancelled. I don't know if this is some new "feature" where administrators can no longer generate it above the existing limits or another module and I don't hav…
-
(Quote) Did the billing solution not work? Let me know the ticket ID as I remember it being an urgent situation and I'll have a second look.
-
(Quote) We finally got a fix to basic controls a couple days ago and it's being rolled out (not by us, by the datacenter partner.) We did make it known from the start to the new DC partner that it would be crucial to have functional controls and IPM…
-
(Quote) I saw your ticket as it was created/merged and I've been compiling information for our developer to take a look. Seems like it's a potential hidden bug in the migration request code that stayed dormant until some other code triggered it. I h…
-
(Quote) It's an outage report ticket. All we do for those is read the title and decide if a network status needs to be opened for it or if anything needs to be done and we're already working on it. We didn't add it to outage report because it's not …